1. WHAT IS NWFA UNIVERSITY?
NWFA University is an online platform that gives individuals an opportunity to participate in wood flooring training when and where they want it.
NWFA University is comprised of individual learning courses lasting 10-20 minutes, with an online testing component. A series of courses will lead to badges that can be earned.
2. WHO WILL BENEFIT FROM ENROLLING IN NWFA ONLINE TRAINING?
NWFA University has been designed to benefit all member types: Contractors, Distributors, Retailers and Manufacturers.
3. HOW DO I REGISTER FOR NWFA UNIVERSITY?
NWFA University is a member-only benefit. As a member of NWFA, you can purchase a $100 all-access pass to NWFA University that will grant you and your employees access to more than 50 online courses. Purchase the pass here.
Not a member of NWFA? Learn about the benefits of becoming a member here.
4. IS THERE A SPECIFIC TIMELINE FOR HAVING TO START OR COMPLETE A COURSE?
No. One of the best parts about NWFA University is that you can work at your own pace. You will have the freedom to start a course, pause it and then resume it at a time that's more convenient.
5. CAN I EARN BADGES OR CREDITS AS I PROGRESS?
Yes. As a series of courses is completed, badges can be earned. These badges can be purchased for $35 and shared on your website, social media profiles, or anywhere else you’d like to post them. The badges also include a marketing feature to inform customers about your training and expertise. Some badges also require hands-on testing.
6. HOW DO I COMPLETE THE COURSE LEARNING PATH AND RECEIVE MY CERTIFICATION?
To earn your certification, you must complete all the required courses and pass the assessments. Some badges require additional hands-on training. When you have met all the training requirements, you will receive your certification.
7. HOW ARE COURSES TAUGHT?
Each course is 10-20 minutes in length. They contain audio, video and interactive elements. Following each course, you will need to pass an assessment. Each assessment has a series of 10 questions.
8. WHAT IF I ALREADY EARNED A CERTIFICATION BEFORE NWFA UNIVERSITY WAS AVAILABLE?
For NWFA Certified Professionals who have already met previous certification requirements, you will be grandfathered into NWFAU and given access to the courses and badges at your equivalent career path, free of charge.
9. DO I HAVE TO ATTEND HANDS-ON CLASSES TO COMPLETE MY CERTIFICATION?
With the new school structure, students will progress through the online courses as a prerequisite for attending hands-on education at NWFA regional training facilities. Badges that require hands-on testing may be completed at in-person training events. NWFAU online courses compliment the classroom portion of NWFA schools.
10. ARE THERE GROUP PASSES AVAILABLE TO PURCHASE FOR TEAMS OR ENTIRE COMPANIES?
Yes. The NWFA University Pass grants you access to all online courses for you and your employees for a full year. Participate in as many courses as you like for as many employees as you like. Additional fees will be required to earn badges and certifications.
11. HOW DO I ACCESS MY ONLINE COURSE I PURCHASED?
Purchase the NWFA University pass. Be sure you are signed in to your NWFA member account to receive member pricing.
Once access is granted via email*, sign in to the NWFA member site. Hover over "NWFA UNIVERSITY" and click on "ACCESS NWFA UNIVERSITY."
*Please allow 1-2 business days for the transaction to be processed and access to be granted.
12. WILL I NEED A COMPUTER? WHAT SYSTEM REQUIREMENTS ARE RECOMMENDED FOR THE COURSES TO FUNCTION PROPERLY?
Courses are best viewed using a high-speed Internet connection. You can
use a PC, tablet, or mobile device. The browser requirements are Google
Chrome (recommended); Safari on Mac 1.2+; and IE 8+. We also
recommend to use the latest version of your browser. Please
installed on your computer (does not apply for mobile devices).
13. WHY IS NWFA CHANGING ITS TRAINING METHOD?
NWFA University is an initiative to provide training for our members that is both easy and affordable. It is also a way to reach the next generation of wood flooring professionals who grew up with and are familiar with on-line technology solutions. Best of all, it allows students to complete training at their own pace and on their own terms, remotely.
14. HOW DO I GET MY EMPLOYEES ACCESS TO NWFAU?
To access NWFAU, each employee must be registered individually under the company account. To add employees, please follow the instructions here. Please note that each employee must have a unique email address to access the university.
15. I LOST MY BADGE EMAILS FROM CREDLY. HOW DO I CLAIM MY BADGES?
Please follow these instructions to claim badges that have been issued to you through Credly.
HAVE ADDITIONAL QUESTIONS?
Contact Jackie Coffman at email@example.com, or 800.422.4556.