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NWFA Manufacturer Service Center
NWFA offers services targeted to each of its member segments in order to support an efficient and educated supply chain. NWFA’s most important manufacturer services include:
Responsible Procurement Program (RPP)
The RPP shows the marketplace your true environmental commitment. By providing a tangible measurement, manufacturers can avoid greenwashing and simply prove that their products come from renewable sources. Developed by leading manufacturers, the Forest Stewardship Council, Scientific Certifcation Systems, and the Rain Forest Alliance, the RPP and its logo provide manufacturers with an important and distinguished competitive edge.
NWFA/NOFMA Manufacturing Standards
Our newly developed NWFA/NOFMA Standard for Prefinished Wood Flooring compliments the long standing tradition of the NOFMA Unfinished Wood Flooring Standard, historically referenced by architects and designers. In addition to licensing for the logo, both standards include annual mill inspections as part of the certification process, and provide manufacturers with ongoing third-party quality control.
NWFA Technical Call Center Services
NWFA Technical Call Center Services provide manufacturers with a way to outsource or increase their customer service. Our call center technicians are trained industry professionals who advise callers according to the NWFA Installation Guidelines. When you enter the program, technicians are also trained on your own installation and product guidelines, providing support for your specific product. Warranty and product replacement claims are returned to the manufacturer.
NWFA Wood Flooring Expo
NWFA supports its manufacturers by providing the opportunity to exhibit new products and network with distributors, contractors and designers during its annual Expo. In addition, marketing opportunities through sponsorship allow you to reach this annual crowd of 3,000. The 2012 Wood Flooring Expo is completely renewed and relaunched!
DOMOTEX International Exhibition
NWFA brings its members together in an international pavilion at the Domotex Hannover (January) and Domotex Shanghai (March) tradeshows each year to provide a cost-effective way for manufacturers to gain worldwide exposure. Exhibiting together in NWFA space not only saves money for you but also allows for a unique networking opportunity with other industry manufacturers.
Life Cycle Analysis
Wood flooring is the only flooring option available that is completely sustainable. Take a look at the NWFA Industry Research Foundation Life Cycle Analyses for Solid Hardwood Flooring and for Engineered Hardwood Flooring conducted by the University of Wisconsin.
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